Innovate UtilityCX 2027 (formerly AGA/EEI Customer Service Conference / CS Week)

IUCX 2027 will be held April 26-29, 2027 at the Charlotte Convention Center in Charlotte, North Carolina.

The event traces its lineage to the AGA/EEI Customer Service Conference, later known as the CS Week Conference. It brings together 2,000+ utility customer experience professionals from 320+ utilities, with 145+ exhibitors, covering meter-to-cash optimization, digital engagement, billing, outage communication, and contact center operations.

The 2026 conference has concluded; the 2027 call for presentations is open.

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سجل للحضور أو لحجز مقاعدك في الأكشاك.

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خريطة الموقع والفنادق المحيطة به

شارلوت – مركز شارلوت للقاءات، ولاية نورث كارولينا، الولايات المتحدة الأمريكية