Call & Contact Centre Expo 2026
The Contact Centre Expo 2026, held at Excel London on 18‑19 November, showcases a comprehensive range of contact‑centre technologies and services. Core exhibit categories include AI‑driven chat‑bots, BPO/outsourcing solutions, omnichannel platforms, staffing and recruitment tools, contact‑centre software, multi‑channel communications, hardware, unified communications, performance‑management and quality‑monitoring systems. The event features dynamic training workshops, a packed seminar programme, and a speaker lineup covering industry trends. Attendees can network in dedicated lounges (VIP, Networking, Flexible Working) and schedule pre‑arranged 1‑1 meetings with selected exhibitors. Major sponsors and partners such as 8x8, Amazon Web Services, Genesys, Nice, Verint and Cisco’s Webex underline the expo’s breadth. Additional highlights include a start‑up zone, digital opportunities, and a showcase of leading industry associations and technology resellers.
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London - ExCeL London, England, UK